Jul 16, 2008
Raising funds around disasters is very different from everyday fundraising. We talk about the differences, and what you need to know to be successful -- including when a disaster is not a disaster. Plus the two things to look for if you're wondering whether something truly qualifies as a disaster in the fundraising sense.
Jul 9, 2008
Many people at nonprofits live in fear of donor complaints. This fear has a corrosive effect. In this program, we talk about how to turn a complaint into a positive, how to deal with complainers, how not to deal with them, and a few simple things you can do to decrease your number of complaints.